Dear valued customers: The business world changes rapidly and so too does risk management and the importance of services. We see our role as an insurance company changing to meet the new needs of today's business and risk managers. At Sompo Japan Insurance Company of America (SJA), we are focused on the needs of our customers. We are positioned to assist our customers in managing your complex risks. Our strength lies in servicing the US operations of our global clients. To accomplish our mission, we provide to you with the highest quality insurance products, while meeting the challenges of a competitive market. In January 2004, we established SJA's special underwriting and customer service arm named SJA Insurance Agency LLC (SJAA) in Charlotte, North Carolina. Through the strategic establishment of SJAA, our capacity to provide better services to you expanded dramatically so that it would satisfy your demands in today's dynamic business environment. Our basic business strategy is to differentiate ourselves from the other insurers and I believe that you will find something distinctively better in the new services SJA is offering. Please contact us directly either through our web-site or by calling us to learn more about the advanced insurance products and services we provide. Sincerely yours, Masami Takahashi President & CEO